Viettel AI - Cyberbot

Features

Chatbot

An artificial intelligence software system which communicates with customers through natural language to automatically answer questions in text. Chatbot helps improve customer experience and shorten the waiting period

Callbot

An extended version of chatbot that interacts with customers through voice on the foundation of Speech Synthesis and Recognition. Callbot delivers the most natural experience like interacting with human and helps increase customer satisfaction

Benefits

Multi-channels

Easily to integrate into any platform such as Website, Facebook, Messenger, Skype, Line, VoIP Call Center

Statistical report

Analysis reports help companies control the amount of conversation generated and optimize their quality

Data integration

Cyberbot enables interactions with enterprise’s data sources to provide highly accurate and updated information for customer

Bulk messages

Support bulk messages at specific times or periodically to reach all potential customers efficiently and quickly

Cyberbot