Last modified: August 7, 2019
At Viettel AI, we take your privacy seriously and it matters to us that you acknowledge the reasons we’re collecting and using information.
Information we collect
We collect information to provide better services for all users – from figuring out basic stuff like which language you prefer, which service you use, to more complex things like how you use our products and services or how often you visit our website.
We collect information in the following ways:
Information you give us. For example, when you Sign up for a Viettel AI Account, we’ll ask for personal information (Information which personally indentifies you, such as name, email address, phone number or billing information)
Information we get from your use of your products and services. We collect information about the products and services that you use and how you use them. These information might includes: our IP address, demographics, operating system version, details of how you used our products and services, request history, support history, device event information such as crashes, system activity, hardware settings, browser type, browser, etc.
How we use information we collect
We use the information we collect from all of our products and services to provide, maintain, protect and improve them, to develop new ones, and to protect Viettel AI and our users. We also use this information to give you tailored offers – like giving you better offers that meet your needs.
When you contact Viettel AI, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies to improve your user experience and the overall quality of our products and services.
We might also use your information in the following cases:
We may share non-personally identifiable information publicly and with our partners for the purpose of showing trends about the general use of our products and services.
If you have any questions, please contact us via firstname.lastname@example.org